Flyos Games inc. Privacy Policy

Last modified: April 3rd 2019

We at Flyos Games have created this Privacy Policy to describe how information is collected, used, and disclosed when you visit or use a FLyos Games Offering. By accessing and/or using this Flyos Games website or any Flyos Games Offering, you are accepting the practices described in this Privacy Policy. If you reside in the European Union the SECTION FOR USERS RESIDING IN THE EUROPEAN UNION applies to you and has specific rules on consent and details of our EU representative, as required by European Union data protection requirements.

You must be at least thirteen (13) years of age, or sixteen (16) years of age if you are located in the European Union, to create a Flyos Games account or to access or use most Flyos Games Offerings.  You must be at least eighteen (18) years of age to access or use Flyos Games Offerings involving social casino-style game play (“Restricted Offerings,” which include but are not limited to the video games Flyos Games Casino and Jackpot Magic Slots).  If you are younger than eighteen (18) (or the age of legal majority where you live): (1) you may not access or use Restricted Offerings, and (2) you may use the Flyos Games Offerings (other than Restricted Offerings) only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If you are a parent or legal guardian of a user under the age of eighteen (18), you agree to be fully responsible for the acts or omissions of such user in relation to any Flyos Games Offering.

The term "Flyos Games" means Flyos Games Games, Inc. and/or its Affiliates. The term "Affiliate" means, with respect to any party, any person or entity which controls, is controlled by, or is under common control with, such party. The term "Flyos Games Offering" means the websites of Flyos Games, including www.flyosgames.com, any other sites on which this Privacy Policy is posted, and any other Flyos Games application, service or product licensed, downloaded or otherwise accessed by you through third party sites or sources, including the products and services available through any of the foregoing.

INFORMATION THAT WE MAY COLLECT

Personally Identifiable Information:

We may collect the following information when you sign up with a Flyos Games Offering: first name, last name, date of birth, email address, mailing address, phone number, credit or debit card information or other payment details, depending on your form of payment and adapt however you may need.

Technical Information:

When a user accesses a Flyos Games Offering, we may collect technical information about the user’s device, such as the IP address that requested the display of the Flyos Games Offering, whether you are connected to Wi-Fi or to Mobile Data, name of the Internet service provider, the operating system type, the battery status of your device, the resolution of your device’s screen and the identifiers associated with the device.

Sign Up and Survey information:

Any information you provide to us, and any information you choose to share about yourself as part of your use of any Flyos Games Offering, may be stored as entered, such as your authentication method and information.

Cookies and Web beacons:

Cookies are text files that we and our service providers may place on your device's browser to enable our systems to recognize your browser and to provide features such as storage of items in your shopping cart between visits, personalized Flyos Games advertisements on third party websites and mobile applications, and personalized third party advertisements within certain Flyos Games Offerings. We may use Adobe Flash cookies to remember your settings, preferences and usage within a Flyos Games Offering. Web beacons, clear .gifs or similar technologies are small pieces of code that we and our service providers may place on a Flyos Games Offering to monitor and collect data about visitor behavior within the Flyos Games Offering.

We may receive a confirmation when you open email from Flyos Games, if your computer supports such capabilities. We may also track other types of information, such as what games users download and install, any download errors, what games users purchase, how long our users have been participating in any Flyos Games Offerings, the last time a user accessed a Flyos Games Offering, user behavior and gameplay (e.g., which options you choose, your progress in the game, how long you play), whether a user has won any of our games, sweepstakes, contests or other promotions featured on a Flyos Games Offering, ad response measurement and other Flyos Games Offerings analytics.

We use cookies for a variety of reasons, including to: (i) analyze the usage of Flyos Games Offerings; (ii) provide a more personalized experience; (iii) manage advertising; (iv) allow you to more easily log in to Flyos Games Offerings; (v) help make your use of Flyos Games Offerings more efficient and more valuable by providing you with a customized experience and recognizing you when you return. We may also employ web beacons or other technology for a variety of reasons such as: (i) allowing us to know if a certain page was visited or whether an email was opened; and (ii) tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages or identifying the source of a new installation.

We provide further detail about the types of cookies we use in our Cookie Policy.

You can set your web browser to warn you about attempts to place cookies on your computer, limit the type of cookies you allow or refuse cookies all together. We invite you to visit the support websites of the various browsers you may use to learn on how to block the use of cookies. However, you may not be able to use some or all of the features of Flyos Games Offerings if you refuse/disable cookies.

Social Networking Sites:

If you access a Flyos Games Offering via a third party social networking site (a "Social Game"), Flyos Games may receive information about your social networking site profile, including without limitation the information you make publicly available, your social networking site user ID, your first, last and user names, profile and cover photos. If you invite new members into your Social Games network or send messages through Social Games, we may collect the information associated with those messages, including your friends' social networking site user IDs, email addresses and content.

Mobile:

When you download or access Flyos Games Offerings via a mobile device, we and our service providers may receive information about your location (based on your IP address) and your mobile device, including various unique identifiers associated with your device, hardware type, the version of your operating system and your in-game activity. We and our service providers may use this information to provide you with personalized advertising and other content, including advertising and content based on your location.

Aggregated, Anonymous Information:

We may collect aggregated, anonymized information via Flyos Games Offerings that does not identify any single user or device. If you choose to provide a username within a Flyos Games Offering, please do not provide as your username any information that identifies you in real life, such as your real name.

USE OF COLLECTED INFORMATION

To Provide Services to You:

We may use your username, email address, and password to uniquely identify you as a user of a Flyos Games Offering, to provide you with services and to process transactions. We may use or display your username and icon or profile photo, if applicable, for the purposes of rankings, competitions or sweepstakes, chat identification, and/or game high scores. We may use your date of birth to confirm your eligibility to participate in Flyos Games Offerings.

Advertising Purposes:

Subject to the terms of this Privacy Policy, we may use your contact information to process our promotional newsletters and/or email campaigns and to send you updates, security alerts, or administrative messages relating to Flyos Games Offerings. Your contact information will allow us to notify you about new features, enhancements, resolution of Flyos Games Offerings problems, handle and/or route your customer support questions and issues, and inform you of upgrade opportunities, sweepstakes, contests, prizes, and/or special events.

If our "Tell a friend" feature is available within a particular Flyos Games Offering and you choose to participate in it, your email will be shared with the person to whom you send the Flyos Games Offering using this feature. We may use an IP address to surface the appropriate country-based version of a Flyos Games Offering to a user, or to exercise our ability to restrict access to the site by users who have violated our Terms of Use.

We and our third party service providers use cookies and other technologies, such as mobile device identifiers, to enhance your experience with Flyos Games Offerings. These technologies enable us and our service providers to run our affiliate programs and provide you with customized content or offerings, such as personalized Flyos Games advertisements on other websites and mobile applications and personalized third party advertisements within certain Flyos Games Offerings. Cookies also enable you to automatically sign in when you access a Flyos Games Offering, and offer other operational activities within a Flyos Games Offering. We and our third party service providers may also use cookies and other technologies to manage and measure the performance of third party advertisements within certain Flyos Games Offerings, and Flyos Games advertisements on third party sites and mobile applications. This helps us and our service providers provide more relevant advertising to you. We and our third party service providers may also use web beacons to monitor user behavior and collect information about visitors viewing a web page.

Product Improvement and Security:

We may use information collected to calculate aggregate, anonymized statistics about our user community for the purpose of enhancing our Flyos Games Offerings, or for security purposes.

Linking with Social Networks:

If you access a Social Game, we may use your social networking site profile ID to link your social networking site account with your activities within the Social Game or offer personalized Flyos Games advertisements on the social networking site. We may use your social networking site first, last and user names and icon to identify you to the social networking site account you've linked to your activities within the Social Game, as well as for the purposes of rankings, competitions, sweepstakes, game high scores and/or identification to your social network.

If you access a Social Game and provide us with another person's contact information for purposes of delivering information through a Social Game, we may use this information to contact and, if necessary, remind that person that she or he has been invited to join a Social Game or received content through a Social Game. All invitees are provided with the option not to receive further invitations from Flyos Games.

SECURITY

We at Flyos Games take reasonable measures to help protect the information we collect from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. While we have employed security technologies and procedures to assist safeguarding your personal data, no system or network can be guaranteed to be 100% secure.

SHARING INFORMATION

We may share customer information with Flyos Games Affiliates as described below.

Third Party Marketplaces and Service Providers:

We may disclose your personal information as well as aggregate, anonymous information to third party business partners, marketplaces, and third parties who perform services for us, such as credit card processing, prize fulfillment, delivering packages, sending postal mail, collecting and analyzing data, providing search results and links (including paid listings and links), and providing advertising and marketing assistance, including serving ads on our behalf on third party websites and mobile applications and serving ads on behalf of third parties within certain Flyos Games Offerings. Those third parties have access to your personal information only as necessary to perform their functions, and for no other purposes.

Business Transfers:

As Flyos Games continues to grow, we might sell or buy certain subsidiaries and/or business units. In such transactions, customer information is generally one of the transferred assets. Also, in the unlikely event that Flyos Games or substantially all of its assets are acquired, customer information would in most cases be one of the transferred assets.

Protection of Flyos Games and Others:

We may also disclose your information if there is a violation of the Terms of Use or other agreements; if we have a good faith belief that the law requires it; or if needed to protect the rights, property or safety of Flyos Games, our customers or others. This includes exchanging information with entities for fraud detection and protection, and credit risk reduction.

ACCESSING YOUR INFORMATION AND YOUR CHOICES

Flyos Games enables you to access a wide range of information about your account and your interactions with Flyos Games Offerings. If you have created a customer account, you may access your account information by logging on to www.flyosgames.com and clicking on "Account" on the top of your screen. You may also contact us about your information and your choices for limiting the use and disclosure of your information by emailing us at info@flyosgames.com;

Promotional email communications:

Unless you are located in the EU or certain other jurisdictions, when you create a customer account or provide access to your email address via a Flyos Games Offering, you may be automatically registered to receive one or more of our promotional e- newsletters.

Note that when you provide an email address through a Flyos Games Offering, we treat that as a request to be enrolled in one of our promotional e-newsletter lists, even if you previously opted out of receiving newsletters from us. If you change your mind and wish to opt out again, you may do so at any time by clicking the "unsubscribe" link at the bottom of any newsletter and then following the instructions provided. If you express interest in a Flyos Games Offering by clicking on a banner within a newsletter, you may be automatically registered to receive newsletters relating to the Flyos Games Offering that appeared in the banner.

At any time, you may opt-out of receiving a newsletter by selecting the "unsubscribe" link at the bottom of any newsletter. We treat each Flyos Games Offering individually, so if you are receiving mailings from more than one Flyos Games Offering, if you want to unsubscribe you must do so with respect to each individually or you can unsubscribe universally by contacting us at https://www.flyosgames.com. Please note that we reserve the right to send you non-promotional, account or administrative emails even if you opt out of receiving promotional e-newsletters.

Mobile Advertising:

Most mobile devices provide the ability to opt out of the collection and use of information from the apps you use for purposes of serving ads targeted to your interests. For more information, and to exercise these choices, consult the settings on your device.

Social Games:

With respect to Social Games, you may manage your own social network privacy preferences through your social networking site account.

THIRD-PARTIES

Flyos Games Offerings may allow you to play or share information through social media (such as by logging in through a social media account or using a "Like" button") or contain links to social media services or other third parties. The use of these features and links are subject to the privacy policies of those companies and your settings on those services. Flyos Games has no control over, and is not responsible for, the information submitted to or collected by social networks or other third parties. We encourage you to review those third party privacy policies to understand the way your information may be collected and handled by such third parties.

CHAT & MESSAGING

Flyos Games Offerings may operate message boards and/or chat areas where users can exchange ideas and communicate with each other. When posting to a message board or chat area, the information is being made publicly available in an online environment. Any information posted is the sole responsibility of the individual user.

CHILDREN

Flyos Games Offerings are designed to avoid the collection and use of "personal information" as defined in the Children’s Online Privacy Protection Act ("COPPA") from children under 13 other than for support of internal operations. We do not knowingly collect personal information from children. If you are under 13 (16 in the EU) years old, you may not register for an account or otherwise provide any personal information to us.

Flyos Games respects the privacy of parents and children and is committed to complying with COPPA. If a parent believes that his or her child has submitted personal information to Flyos Games, he or she can contact us via email at info@flyosgames.com. We will take steps to promptly delete the information upon learning that it relates to a child under the age of 13 (16 in the EU). We recognize the importance of safeguarding the privacy of children and encourage parents to check and monitor their children's use of online activities regularly.

CHANGES TO PRIVACY POLICY

We may modify this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the "last modified" date at the top of this page. We encourage you to periodically review this Privacy Policy to be informed of how Flyos Games protects your information.

FOR USERS IN THE EU

Flyos Games Games, Inc. is a US based company which offers its Flyos Games Offerings also to individuals residing in the EU. If you reside in the EU, this section will apply to you. To the extent that provisions in this section contradict other provisions of the Privacy Policy, the provisions in this section prevail for EU residents.

In compliance with the EU General Data Protection Regulation, we have appointed as our EU representative Product Madness (UK) Limited. You can address questions relating to the way we collect, store, use and disclose your personal information either to Flyos Games, Inc. at the address identified below, or to our representative at the following address:

Flyos Games, Inc.

187 Laurier Est, App.6

Montreal, QC H2T 1E8 Canada

Flyos Games collects, stores, uses and discloses personal information about you as described above. We do so:

to provide you with the service you request, pursuant to our Terms of Use;

based on our legitimate business interest, and subject to your right of objection, to: (i) improve our services and your gaming experience, (ii) ensure the security of our games, (iii) send you newsletters with the latest information on our products and company as well as other advertising for our products, (iv) conclude corporate transactions (e.g., corporate restructuring, sale or assignment of assets, merger);

subject to your explicit consent, share data about you for ad personalization and measurement by our partners. We will present you with a consent form when you access our offerings.

to comply with our legal obligations, any court order or binding decision;

to protect our rights and property, enforce our Terms of Use and legal notices and for the establishment, exercise and defense of legal claims; and

for purposes unrelated to those described in this Privacy Policy by first notifying you and, where required, offering you a choice as to whether or not we may use your personal information in this different manner.

To the extent you provide information about friends and family members, you will present them this Privacy Policy and obtain their consent to provide their information. If you do not have their consent, do not send us their personal information.

CHILDREN (EU Users)

We do not accept personal data of children under the age of 13 (16 in the EU).

If you become aware of an account belonging to someone under 13 (16 in the EU), please contact us at the contact details provided at the end of this Privacy Policy.

YOUR RIGHTS (EU Users)

Withdraw Your Consent:

If you have given us your consent for a particular processing operation, you can withdraw it at all times by contacting us at the contact details provided at the end of this Privacy Policy.

Object /Opt-Out

If we are using your personal information pursuant to our legitimate interest, you have the right, subject to certain conditions, at any time to oppose to our use of your personal information by:

selecting the "unsubscribe" link at the bottom of any newsletter to no longer receive that newsletter or contact Flyos Games customer service to universally unsubscribe;

requesting permanent deletion of your account. To exercise this right, please contact Flyos Games customer service. Once you request to permanently delete your account, we will require certain information to verify you are the account holder.

Other rights

You may also be entitled to ask us to restrict how we use and disclose your information, and to request access to, a copy, correction, erasure, and portability of your information. Please send any such requests to the contact details provided at the end of this Privacy Policy.

If you are aware of changes or inaccuracies in your information, and you are unable to update such information yourself through our offerings, you should inform us of such changes so that your information may be updated.

You also have the right to lodge a complaint with a data protection authority.

RETENTION OF INFORMATION (EU Users)

Flyos Games may retain copies of your information for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws or delete it earlier (either in whole or in part) if Flyos Games determines, in its sole discretion, that the same constitutes a violation of Flyos Games's Terms of Use, this Privacy Policy, or for any or no reason.

PROMOTIONAL EMAIL COMMUNICATIONS (EU Users)

When you create a customer account or provide access to your email address via a Flyos Games Offering, you will be asked to register to receive one or more of our promotional e- newsletters. If you select to do so, please note that you have the right to opt out at any time by contacting Flyos Games customer service.

EU-US PRIVACY SHIELD PROGRAM (EU Users)

We may transfer, store and/or process personal information in the U.S. or in other countries. Flyos Games complies with the EU-US Privacy Shield Framework Principles (the "Framework") as set forth by the US Department of Commerce regarding the processing of personal information from the European Union (EU) member countries. For more information about the Framework, please visit the Department of Commerce's Privacy Shield website. To contact Flyos Games directly about the Framework, please email us at info@flyosgames.com. Under certain conditions specified by the Framework, you may also be able to invoke binding arbitration to resolve your complaint. Flyos Games is subject to the investigatory and enforcement powers of the FTC. If we share personal information of EU customers with a third party service provider that processes the data solely on our behalf, then Flyos Games will be liable for that third party's processing of the information in violation of the Framework, unless Flyos Games can prove that it is not responsible for the event giving rise to the damage. When we share your personal information with third party service providers, we will enter into onward transfer agreements or other data processing agreements with those third parties. You may request information on and a copy of those agreements by contacting us at info@flyosgames.com.

Please note that if you are located in the E.U. or other region with laws governing data collection and use that may differ from Canadian law, you are transferring information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

Please see section (I) on “Sharing Information” to find more about how we share your personal information with Flyos Games, and third party service providers.

ADDITIONAL QUESTIONS

If you have additional questions regarding this privacy policy or our handling of your personal information please contact us at:

Flyos Games, Inc.
Email address: info@flyosgames.com
Postal address:
Flyos Games, Inc.
187 laurier Est, App.6
Montreal, QC H2T 1E8 Canada